Zahlungsmethoden

At lecanapé, we provide you with a secure and straightforward payment option through PayPal ensuring a convenient and trustworthy shopping experience.

Accepted Payment Method
We currently accept PayPal as our sole method of payment.

PayPal allows you to pay securely, quickly, and conveniently online. You can complete your payment using your PayPal balance, linked bank account, or credit/debit card through your PayPal account. A free PayPal account is required to use this service.

Payment Terms

  • The total purchase price is due immediately upon order confirmation.
  • A purchase contract is formed once you complete your order and we confirm it via email.
  • Orders will be processed and shipped after we have received full payment.
  • All prices are displayed in Euro (EUR) as final prices. Any applicable VAT is included in the displayed price, unless otherwise stated.


Payment Security

  • Your payment security is our highest priority.
  • All transactions are processed through encrypted SSL connections via PayPal’s secure payment platform.
  • We do not store any payment information on our servers.


Payment Confirmation
After a successful payment, you will receive an order confirmation email containing all relevant details of your purchase.
If you do not receive this email within a reasonable time, please check your spam folder or contact our customer service at info@lecanape.shop.

Failed or Declined Payments
If your payment fails or is declined:

  1. Check that your PayPal account details are correct.
  2. Ensure sufficient funds or a valid linked payment method.
  3. Attempt the payment again.

If issues persist, please contact PayPal or reach out to our customer service at info@lecanape.shop.

Refunds

  • Refunds are issued only via the original payment method (PayPal), in accordance with our Return and Refund Policy.
  • Once we have received the returned goods or confirmed the cancellation, refunds will be processed within 7 business days.
  • We reserve the right to withhold the refund until the goods are returned to us or proof of return is provided.


Retention of Title
All goods remain our property until full payment has been received.

Contact Us
For questions regarding payment, orders, or refunds, our customer service team is available:

  • Email: info@lecanape.shop
  • Service Hours: Monday to Friday, 09:00–17:00 (CET)